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• Sorry, we cannot bill shipping charges to your account or to a third party account.
• Our standard shipping is primarily UPS Ground depending on the weight of the package and other factors.
• UPS cannot deliver to a P.O. Box.
• We cannot ship to an  APO, FPO or DPO mailbox without prior approval. If you need your purchase shipped to an APO, FPO or DPO mailbox please email us for more information.
• We ship products only to the 50 United States.
• Shipping times for UPS and for alternate carriers are our best estimate and are not guaranteed. siggiahardwarestore.com, UPS, FedEx and USPS are not responsible (and cannot refund shipping charges) for shipping delays caused by weather or other circumstances beyond our control.
• Please inspect your shipment immediately upon arrival. Any error in your order must be reported to us immediately (within 5 days after you receive your order) for an adjustment to be made.  If you intend to re-ship the products to another location you must inspect the shipment for correctness before you re-ship. We will not be responsible for correcting errors (or shipping costs) to an address other than the original shipping address.
• Some shipments require a signature upon delivery. In certain areas the UPS driver may elect to leave the package without a signature, but this is entirely up to his or her discretion. If you cannot be home to sign for your package consider having it shipped to your work place or to a neighbor who will be home.
• You have 24 hours upon receiving the “order processing” confirmation e-mail sent to your account e-mail to cancel the order. If you cancel your order before it has been shipped, you will receive a full refund, including shipping charges. However, once your order has been shipped you are responsible for any and all shipping charges. Please keep in mind, that we do our best to ship orders promptly.
• If, when the shipping company attempts to deliver your order, you refuse delivery, or are unable to receive your shipment, you are responsible for the original shipping charges and the shipping charges to send the order back to us.
• Address changes; you may change your shipping address anytime in your account settings, however, upon placing any item in your “cart”, that is the shipping address that will be used for that item. For UPS shipments only, we may be able to contact UPS and change the address after your package ships. UPS charges for this service and we must add on a service charge to cover the labor involved. All address changes after shipment leaves our warehouse must be made by contacting us by telephone.
• When you enter your shipping address in our checkout form, please double check it for accuracy. If you type in an incorrect shipping address, UPS will charge a fee to have the address corrected and there will be additional shipping charges. You are responsible for these additional charges.

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